Create a comfortable environment for guests by welcoming them and offering assistance to make engaging with the service both easy and distraction-free.
Arrive on time and attend the Host Team huddle.
Usher Team members should wear the provided ministry t-shirt at all times and utilize flashlights prior to the message. Part of creating a comfortable environment is being easily recognizable to our guests.
Connect with your Head Usher after checking in. They will assign you to a particular area and communicate any details specific to the weekend.
Be proactive! Actively look for guests to assist and politely inform them that you have seats for them.
Maintain positive body language (keep your back to the stage to welcome guests entering the rear or side doors, smile, make eye contact, and stand with good posture).
Utilize the time between worship and the message to count the number of attenders in your assigned section and report that number to your Head Usher.
At the end of the service, move quietly to the back of the auditorium to participate in identifying and celebrating salvations.
Facilitate receiving an offering by passing and picking up buckets. Pass the buckets from front to back and left to right.
Set the stage for the next service by assisting the Prep Team clean and reset the auditorium.
Refrain from eating, drinking, or using your phone while serving.
If you will miss your opportunity to serve, please inform your team leader.