Introduce the volunteer to the Host Team Leader and team
Talk through each of the “Big 3” by modeling them in the service first, letting the volunteer practice, and giving them feedback on how they did
Celebrate salvations at the end of the service
Confirm that you’ve met the 3 goals for this training time:
New volunteer is comfortable navigating the Church Online site
New volunteer has practiced each of the Chat Host “Big 3” responsibilities
New volunteer has been successfully connected to their Host Team Leader
Ensure new volunteer and Host Team Leader have swapped contact info in volunteer chat
Review new volunteer’s next steps: Connecting with team outside the service, showing up 15 minutes early to serve again next week, 30-day review for Host tag